Import contact lists

Import confirmed contacts can be performed using different methods:

• by uploading a csv file,
• by copy/pasting from excel or csv,
• or by connecting to external services like Gmail.

When importing contacts, we check and remove duplicated contacts and hard bounces. This way, we ensure the quality of your lists and improve your delivery ratio.

Depending on the size of your contact list, the import process might take a while. Meanwhile, you can use Acrelia News normally. If you wish, indicate your email address and we'll send you a message when the import is complete. You can also take a look at the notification icon  from the top menu bar.

Importing a CSV file from your computer

1. Go to Contacts > Import contacts
2. Select the list where you want to import the contacts or create a new list
3. In data source, select "Upload CSV file"
4. Select the file to upload
5. Then, define what information should be imported and the correspondence between the fields of your file and those of your contact list to store all the information correctly

   

6. Finally, confirm that you have permission to send commercial communications to the contacts you want to import

Copy / Paste contacts

1. Go to Contacts > Import contacts
2. Select the list where you want to import the contacts or create a new list
3. In data source, select "Copy/paste from CSV file"
4. Copy/Paste contacts
5. Repeat steps 5-6 described above in "Importing a CSV file from your computer"

Import from external service

1. Go to Contacts > Import Contacts
2. Select the list where you want to import the contacts or create a new list
3. In data source, select "External service"
4. Select the service from which you want to import and enter your login (username and password)

   

5. Select the contacts to import
6. Finally, confirm that you have permission to send commercial communications to the contacts you want to import