Email Marketing Platform
Find the answer to the most frequent doubts and questions in this section.
Contacts
Learn how to create and manage your contact lists in Acrelia News.
Campaigns
Find out how to design your email campaigns more effectively.
Statistics
Understand all the information provided by Acrelia News statistics.
Configuration
Know how to set up your account, your payment information and other advanced options.
Understand the status of my contacts
Why all my contacts are not imported?
"View in browser", "Unsubscribe from this list" or "Update my data" links in campaign previews
Why are there pending contacts on my list?
How to check if you have imported a field correctly
How to remove the blue underline of a link
How to create dynamic contents for your newsletter
Troubleshooting with images
Show or hide newsletters in the "Newsletter History"
How to add a link to a text
What happens to the statistics if I delete a contact list?
Which percentage of returns is typical?
Export statistics
Understand statistics
My click-through rates are unusually high
Adding text in the footer of subscription forms
How to create a template
Magento extension for email marketing
How to create a campaign to update your contact details
Templates vs Campaigns
Refund policy
Verify email accounts
Which domain appears in my mailings?
How to create users and assign permissions
Check or change my payment information
Share resources among subaccounts
Massive contact management
Subaccounts' usage statistics
How to share templates among subaccounts
How to verify an email list
If you could not find the answer to your question, contact us.