Email Marketing Platform
Find the answer to the most frequent doubts and questions in this section.
Contacts
Learn how to create and manage your contact lists in Acrelia News.
Campaigns
Find out how to design your email campaigns more effectively.
Statistics
Understand all the information provided by Acrelia News statistics.
Configuration
Know how to set up your account, your payment information and other advanced options.
Delete matching contacts from another list
How to create a contact list
Custom fields
How to create and use segments
Why all my contacts are not imported?
How to create a campaign with my own HTML code
How to remove the blue underline of a link
How to add "unsubscribe", "update my details" and "view in browser" links to your HTML campaign
How to manage campaign categories
How to add videos to your newsletters
Should I delete the subscribers who do not open my emails?
Can I see the SPAM complaints?
Understand statistics
Which percentage of returns is typical?
Types of Statistics
Magento extension for email marketing
Templates vs Campaigns
How to create a template
How to categorise your templates
Adding text in the footer of subscription forms
How to send multiple tests of the same campaign
How to grant an agency access to your account
Which plan is right for me?
Security and password protection policies
Refund policy
Subaccounts control panel
Share resources among subaccounts
Management of subaccount credits
Subaccounts' usage statistics
Advanced segmentation in SMS
How to verify an email list
If you could not find the answer to your question, contact us.