Support

Any questions?

Find the answer to the most frequent doubts and questions in this section.

Contacts

Learn how to create and manage your contact lists in Acrelia News.

Campaigns

Find out how to design your email campaigns more effectively.

Statistics

Understand all the information provided by Acrelia News statistics.

Configuration

Know how to set up your account, your payment information and other advanced options.

Contacts

How to delete a contact list

How to send a campaign only to the subscribers who have NOT opened my newsletter

How to create a contact list

How to update a contact list

Why is my CSV file not imported correctly?

Campaigns

How to manage campaign categories

How to add videos to your newsletters

How to create an automated birthday message

Adding a background image to a block

Adding a link to a campaign to allow my subscribers to send me an email directly (mailto)

Stats

How do we keep record of email openings?

Export statistics

Understand statistics

Can I see the SPAM complaints?

How to reduce unsubscribe?

Resources

Create a Sign Up Form in a few seconds

Templates vs Campaigns

Using templates for my sendings

How to share a template with other Acrelia News users

Adding text in the footer of subscription forms

Settings

Sending email campaigns using different senders

How to grant an agency access to your account

Check or change my payment information

How to create users and assign permissions

Agency Edition

Management of subaccount credits

Subaccounts control panel

Multi-account function: How to create sub-accounts?

SMS

Email list verify

If you could not find the answer to your question, contact us.