Email Marketing Platform
Find the answer to the most frequent doubts and questions in this section.
Contacts
Learn how to create and manage your contact lists in Acrelia News.
Campaigns
Find out how to design your email campaigns more effectively.
Statistics
Understand all the information provided by Acrelia News statistics.
Configuration
Know how to set up your account, your payment information and other advanced options.
Reasons why valid emails may appear as a Hard Bounce
About role-based addresses
Notify me when people subscribe to my lists
How to export your contact lists
Google Analytics tracking in newsletters
Troubleshooting with images
How can I use custom fields
How to share my newsletters in my web and social networks
How to add Social Media sharing links to your campaign
My open rate is low or non-existent
How to reduce unsubscribe?
How do we keep record of email openings?
What happens to the statistics if I delete a contact list?
Which percentage of returns is typical?
How to categorise your templates
Using templates for my sendings
How to create a campaign to update your contact details
How to share a template with other Acrelia News users
How to create a template
How to create users and assign permissions
Check or change my payment information
Sending email campaigns using different senders
Delete my Acrelia News account
Security and password protection policies
Multi-account function: How to create sub-accounts?
How to share templates among subaccounts
Subaccounts control panel
Subaccounts' usage statistics
Management of subaccount credits
Statistics of SMS sendings
How to verify an email list
If you could not find the answer to your question, contact us.