Email Marketing Platform
Find the answer to the most frequent doubts and questions in this section.
Contacts
Learn how to create and manage your contact lists in Acrelia News.
Campaigns
Find out how to design your email campaigns more effectively.
Statistics
Understand all the information provided by Acrelia News statistics.
Configuration
Know how to set up your account, your payment information and other advanced options.
Import contact lists
Understand the status of my contacts
My subscribers are not receiving my mailings
Bulk removal of contacts from a list
"View in browser", "Unsubscribe from this list" or "Update my data" links in campaign previews
Google Analytics tracking in newsletters
How to create personalised links for each subscriber
How to add smaller images to my campaigns
How to test your campaign before you send it?
How to set up a countdown in your campaign
How do we keep record of email openings?
My statistics report shows an unusual number of openings
My open rate is low or non-existent
Export statistics
What happens to the statistics if I delete a contact list?
How to create a template
Templates vs Campaigns
Adding text in the footer of subscription forms
How to share a template with other Acrelia News users
Magento extension for email marketing
How to send multiple tests of the same campaign
Sending email campaigns using different senders
Check or change my payment information
Security and password protection policies
How to grant an agency access to your account
Multi-account function: How to create sub-accounts?
Massive contact management
Management of subaccount credits
Subaccounts' usage statistics
Share resources among subaccounts
How to verify an email list
If you could not find the answer to your question, contact us.