Email Marketing Platform
Find the answer to the most frequent doubts and questions in this section.
Contacts
Learn how to create and manage your contact lists in Acrelia News.
Campaigns
Find out how to design your email campaigns more effectively.
Statistics
Understand all the information provided by Acrelia News statistics.
Configuration
Know how to set up your account, your payment information and other advanced options.
How do I find out why someone unsubscribed from my newsletter?
How to update a contact list
Adding hidden fields to a list
My subscribers are not receiving my mailings
Why are there pending contacts on my list?
Copying a campaign
How to manage campaign categories
How to add Social Media sharing links to your campaign
Can I add attachments?
My campaign links are in blue
Which percentage of returns is typical?
Should I delete the subscribers who do not open my emails?
Can I see the SPAM complaints?
Understand statistics
What happens to the statistics if I delete a contact list?
Templates vs Campaigns
Magento extension for email marketing
Using templates for my sendings
Adding text in the footer of subscription forms
How to create a template
Which plan is right for me?
Disable my monthly plan when I do not use it
How to generate API keys in Acrelia News
Which domain appears in my mailings?
How to grant an agency access to your account
Massive contact management
Multi-account function: How to create sub-accounts?
Management of subaccount credits
Subaccounts control panel
If you could not find the answer to your question, contact us.