Settings

Check or change my payment information

When you create an account on Acrelia News, you have 50 contacts and 50 emails available for you to test the platform. When registering, therefore, you do not need to enter your payment details or billing address. If you decide to subscr...

Disable my monthly plan when I do not use it

The monthly plan is a subscription option with special discount that is not intended to be activated and deactivated. By subscribing to a monthly plan, your loyalty is rewarded as you enjoy the best prices.  If you want to keep your Acre...

Which plan is right for me?

In Acrelia News there are two types of plans: monthly or pay-as-you-go.   MONTHLY PLANS Our Monthly plans are determined by the number of contacts you can have in your lists and the n...

Verify email accounts

When sending email campaigns, you are able to define the email account where you want to receive replies and comments of your subscribers. You can also receive campaign tests in your inbox before sending the campa...

Refund policy

In accordance with the company policy, no refunds of plans or credits are applicable for partial months of service, and no refund is due if you do not use the service, except for a malfunction of our system. We reserve the right to suspe...

How to generate API keys in Acrelia News

API abbreviation stands for 'Application Programming Interface' and refers to a formal specification of how a software module communicates or interacts with another. Stated in other words, it is a way to communicate between applic...

Sending email campaigns using different senders

You can send email campaigns using different senders in your Acrelia News' account. First of all, you must add the new sender's email address as verified email to you Acrelia News' account.  To do that you have to follow these ...

How to create users and assign permissions

If you want other people to access and manage your main account or any sub-account (create contact lists, design and send campaigns ...), you must create users and assign them permissions:  

How to send multiple tests of the same campaign

If you are designing a campaign and you want to send tests to several email addresses, you can send them all at once using the Test List feature.  To create a test list, go to Settings > Test Lists. After entering the na...

Delete my Acrelia News account

If at any time you decide to delete or cancel your account in Acrelia News we would like to know the reasons why you have taken the decision, as it would help us to improve in the future. To delete your Acrelia News account go to Setting...